ELPBack

Robyn Peterson isn’t a computer newbie - after all, he’s in charge of technology for tech publisher Ziff Davis. So how did he lose his backup? Using a popular techie solution for online backup: FTP-ing his files to a web hosting provider. A perfectly reasonable, if somewhat tedious, solution. But as he found out, not such a secure option.

“We have been cracking down on people using our services for backing up files,” Robyn was told by the provider. The Terms of Service said their “servers are not intended as a data backup or archiving service.” Don’t check the fine print? Or don’t think it’ll be enforced? Ok sometimes…but when you really need that backup, you don’t want the response Robyn got when he asked whether his deleted files were backed up: “backups go back a maximum of only two weeks, and no backups are guaranteed.”

1 You backup strategy is to burn CDs and DVDs.
A diamond may be forever, but CDs and DVDs have a shelf-life. Even the Optical Storage Technology Association says an unrecorded disk will only last 5 to 10 years. And this assumes you’ve selected the right files and remember to do it, which brings me to reasons #2 and #3.

2Your backup strategy requires picking which files to backup.
If you’re like most people, you actually have no idea where your files are. Wait, you’re not like most people – you absolutely select which folders you put your files in. But some applications save files in random places. Have any idea where your iTunes playlists are? Hint: They’re not in My Documents. Windows hides folders. Vista forces older applications into a hidden sandbox. You probably know where most of your files are…but some files your care about are almost certainly somewhere else.

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ELPBack strives to ensure the availability of our client’s data. Security is just as important too. We have a whitepaper on some of the security measures used to ensure the data is very secure.

click below to read

Whitepaper – Data Security

ELPBack has just started using new green hard drives. These new green drives use much less energy then equal drives, which means that they will save on energy costs to allow your service to be greater improved, while also cutting down on our carbon footprint.  ELPBack is always finding ways to operate more efficient for our environment, as well as for you.

A Pittsburgh-based shareholder services firm lost a box of computer data tapes which stored personal information such as names, Social Security numbers and possibly bank account numbers.

March 26, 2008
THE BALTIMORE SUN | A Pittsburgh-based shareholder services firm has notified about 3,500 individuals — some of them Maryland residents — that the company lost a box of computer data tapes last month storing personal information including names, Social Security numbers and possibly bank account numbers, a spokesman said Wednesday.
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We have saved four customers so far this year.  With our backup service, they restored data that would have been lost forever.  Most were back up in less than 24 hours.

ELPBack now keeps spare servers and workstations on hand to loan to our backup customers if your equipment goes down. If your key network component goes down, we can bring to your site a loaner server with your latest backups restored. This new service will allow you to continue to operate in the event of a crisis.    

                ELPBack can also restore your data to one of our terminal servers. A terminal server is a server we manage at our data center. It’s just like your server, except you access it remotely. ELPBack can restore your server or workstation data to one of our terminal servers, giving you quick access to your data remotely. This will allow you to keep working.

(Expectations apply: loaner system availability is limited. Setup fees and weekly loaner fees may apply. Loaner systems available only for customers in the ELPTech service area. Other nationwide ELPBack customers will need to use our terminal servers.)

In February of 2008, we had to add new servers to our NOC (Network Operations Center). The new servers have redundant storage measured in TeraBytes. Our new flag-ship server “SERVER: INVINCIBLE” was custom built to ensure 24X7 uptime. With every component configured in redundant, fail-safe ways, your data backup is more reliable than ever.  Another Server, “SERVER: MAXMIMUS,” has a massive amount of storage ability, hence its name of “Maximus.”  This is just another way we ensure that your data is protected to the Maximus making your business Invincible